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Privacy notice

Noor Insight works with utilities, regulators, ministries, and donor programmes on sensitive operational topics. This notice describes how we treat information received through this website and during ordinary commercial correspondence. It is not a substitute for an engagement-specific data processing agreement, which governs any utility data we handle under contract.

What we collect

When you request a briefing or contact us, we process the details you choose to share: name, role, organization, country, email address, and the content of your message. We do not deploy analytics scripts, tracking pixels, or third-party advertising tags on this site.

How we use it

Briefing and correspondence information is used to respond, to prepare structured first meetings, and to maintain the counter­party record that is customary for a professional services firm. We do not sell personal data. We do not share your message outside the firm without written consent.

Engagement data

Operational data processed during an engagement — customer records, meter records, field reports, financial ledgers — is handled under the data processing instrument governing that engagement, not under this notice. Retention, residency, access controls, and deletion obligations are set there.

Retention

Commercial correspondence is retained for the duration of an active conversation and for a reasonable period afterwards. If you would like correspondence removed, contact hello@noorinsight.com. Engagement data is retained per the contractual instrument described above.

Your rights

Depending on jurisdiction, you may have rights to access, correct, or object to certain processing. For requests related to this site or a commercial inquiry, write to hello@noorinsight.com.

Last updated · April 2026