Executive overview
Where the utility earns—or leaks—this quarter
Noor Insight compresses revenue recovery, grid stress, and field posture into one executive surface so boards and regulators see the same numbers you fund against.
Recoverable pipeline: $4.28M modeled across ranked opportunities — prosecute the list in the revenue recovery engine.
Action center
Recommended next moves for leadership
Ranked by recoverable value, regulatory exposure, and operational readiness—fund the interventions that compound fastest.
- critical~$1.1M recoverable (90-day window)
Approve revenue recovery wave — Central cluster
Field pack is ready. Legal and revenue protection sign-off unlocks a coordinated billing + inspection sweep.
Owner Chief Revenue OfficerDue Apr 22, 2026ReadyReview → - highCloses 6.4% of unexplained variance
Ingest latest prepaid vendor extract
New vending file received from partner SFTP. Upload validates token reconciliation for the last close.
Owner Revenue OperationsDue Apr 19, 2026In reviewReview → - highLicense review in 21 days
Brief regulator on feeder remediation plan
Pack combines outage KPIs, planned capital, and customer impact narrative for next oversight session.
Owner Regulatory AffairsDue Apr 28, 2026ScheduledReview → - standardReduces dispute volume
Refresh customer & meter GPS linkage
National ID batch matched 2,180 accounts. Approve merge rules before pushing to master registry.
Owner MDM / CIS StewardDue May 02, 2026Not startedReview → - high~$890K tied to opp #2
Authorize Bushrod inspection surge (night load)
Grid intelligence flagged overload + vending drift overlap. Crew roster is pre-cleared; needs capital sign-off for overtime.
Owner Field Operations DirectorDue Apr 20, 2026BlockedReview → - standardGovernance cadence
Publish weekly leakage digest to board pack
Automated narrative from Action Center + Revenue Recovery Engine; one-click PDF for audit trail.
Owner Strategy OfficeDue Apr 25, 2026In reviewReview →
Revenue collected
+4.1% vs prior$18.42M
Cash + digital collections (utility-wide)
Commercial loss
-0.9 pts vs prior18.7%
Unbilled / unmetered / theft-adjusted view
Active customers
+1.2% vs prior482,300
Energized accounts with valid metering posture
Outages this month
-8% vs prior37
Customer-minutes weighted incidents
Revenue trend
Collections trajectory across the enterprise (representative series for evaluation).
Recent outages
Highest-impact events in the current reporting window.
Paynesville
1h ago · 12,400 customers
Sinkor feeder group
7h ago · 6,200 customers
Buchanan substation
26h ago · 3,050 customers
Gbarnga north
2d ago · 1,780 customers
Hotspot map — geographic loss
Commercial loss intensity by geography (sample markers for orientation). Pair with Grid intelligence for feeder stress.
NEXT_PUBLIC_MAPBOX_TOKEN for live basemap.Top loss zones
Ranked by commercial loss rate and customer base scale.
| Zone | Commercial loss | Active customers | Trend |
|---|---|---|---|
Greater Monrovia Trend: -1.1 pts | 21.4% | 198,400 | -1.1 pts |
Margibi / Kakata Trend: +0.4 pts | 17.6% | 62,900 | +0.4 pts |
Bomi / Tubmanburg Trend: -0.6 pts | 16.9% | 41,200 | -0.6 pts |
Grand Bassa Trend: -0.3 pts | 15.1% | 55,700 | -0.3 pts |
Sinoe / Greenville Trend: +0.1 pts | 13.8% | 28,400 | +0.1 pts |
Maryland / Harper Trend: +0.0 pts | 12.9% | 19,600 | +0.0 pts |
Collections by district
Collected revenue attribution (cash + digital), normalized monthly.
Figures shown use a controlled sample dataset for product evaluation. Live deployments connect to your governed warehouse and metering sources under contract. Powered by Noor Insight.